Why Work With Us?

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Here's what our satisfied customers are saying about us:

"Needless to say Neal and I have been impressed by your responsiveness, attention to detail and savvy analysis. We certainly thought you were the absolute best of the bunch.We have thought a lot about this and have made a decision not to sell the house this year. Thank you for your time and the effort you and your team have put forth. I am certain that we will revisit this decision at the end of 2018. With all that being said, we would want you to list the house when we are ready.”  - N and S

Suzann went above and beyond! When I decided to sell my condo I needed to assist my elderly tenant in finding a new home. even before I had formally selected Suzanne to represent me... she found a new home for my tenant. My buyer wanted a quick sale and I was out of state. Suzanne found "homes" for furnishings I was not keeping and even made sure the items were removed without any impact on my condo as I was unable to be on site. She even stopped at the unit regularly to water flowers on my deck since I was out of the state.

Michael represented me as a seller with motivation, energy and expertise. Not only did he quickly find a buyer for my property, he tirelessly helped me through the processes to prepare my house to seal the deal. It was a true pleasure working with him.

Suzann is the best!! She goes above and beyond, is detailed oriented, warm and accessible. She was very helpful in finding contractors to help prepare the house for sale and is extremely knowledgeable about the market. Plus she’s a real pleasure to spend time with. We haven’t found a buyer yet, but I’m confident that will happen soon. I have a lot of confidence and trust in Suzann!!!

Suzann is very familiar with the local market, a full-time agent and very competent. Her advice for the listing price was right on for the market at the time. Suzann is quite knowledgeable regarding comparable local market listings and sales which quickly produced a very favorable outcome. She was very supportive and we acted on her suggestions. The closing went smoothly as she made sure everything was addressed in advance.

We want you to know grateful we are to all at Barnbrook --Mary, Maureen, Kim  and Dagmar, and and most particularly to Suzann Ward, for the patience, professionalism, and good nature she displayed in marketing and selling our Berkshire home.  She worked with us in difficult economic times, facing a shaky second home market. At no time did she seem discouraged.  She appreciated our quirky turn-of-the century house and always conveyed to us that the right buyer would also appreciate it. Suzann knows her territory. She helped  us get through the thicket of regulations concerning septic systems, well testing, and fire department requirements.  She took on a myriad of tasks, even meeting with the fire chief to determine what we needed in the way of new smoke alarms --and then serving   as our purchasing agent.  She contacted the Board ofHealth to make sure we could get an extension on  our Title V (septic system) certificate.  From radon remediation to staging the house to helping us get packed up and moved out, Suzann knew what to do and whom to contact. Most of all, she treated us with respect.  She certainly earned ours.  We recommend her to prospective buyers and sellers, without hesitation or reservation.  

Maureen sold us our vacation home in the Berkshires ~4 years ago. We were looking in several different areas. Over the course of a weekend, Maureen showed us a great variety of homes in our price range. She got us in to look at the home we ended up purchasing the morning it went on the market! She was terrific to work with and quickly figured out what we wanted. She followed up on every detail pre closing and everything went smoothly. We've recommended her to several friends who bought homes through her.

Local knowledge: 5 out of a total of 5
Process expertise: 5
Responsiveness: 5
Negotiation skills: 5

Bought a Single Family home in 2011 for approximately $300K in Great Barrington, MA.

We are happy to recommend Suzann to anyone looking to buy/sell in the Berkshires! She is very enthusiastic and is always responsive to phone calls and emails. Suzann has a knack for getting the job done with no pressure and great communication skills in negotiating what can otherwise be a stressful  transaction. Suzann’s extensive knowledge and years of experience are evident in her professional manner. She stayed in touch with us from start to finish to make sure that we were happy with all aspects of the transaction. We highly recommend Suzann

The Barnbrook Realty Team was very competent and knowledgeable to deal with in the sale of my Mother's home in the Berkshires.   Operating from several thousand of miles away from the location of the property never proved to be a challenge with the responsiveness and local knowledge of the Barnbrook Realty Team.  Always pleasant and positive Maureen and her team managed this emotional experience with sensitivity and professionalism.  I would highly recommend her and her Agency.

10/10 highly recommend Michael. Started off house hunting with the wife straight off of Zillow. Went and saw a couple houses, each with a different agent. Michael showed us one of the properties, but we didn't like it much. He asked us exactly what we wanted, and sure enough, our second house hunting day that we spent with him, we found the perfect home. Knowledgeable, knows his way around, and helped us with everything we asked of him, every step of the way. Solid guy.

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